I didn't receive an item I purchased. 14 October 2022 09:09 Updated If you have any trouble with purchases, please contact our tech support team through the feedback form or by sending an email to support@grimsoulgame.com. Don't forget to attach a purchase receipt from the store, so we could check it 🙏 Related articles How do I find the order ID? How do I get VIP? How do I find my User ID? Why do I need an Alchemist’s Table? Will cheaters be punished?